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How to Set Up and Use Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) adds an extra layer of security to your AutoScribe account. Once enabled, you'll verify your identity each time you sign in using either an authenticator app or a one-time code sent to your email.

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Written by Ashton Lefteris

Before You Begin

To complete setup, you'll need:

  • Access to your AutoScribe account.

  • A mobile device if you plan to use an authenticator app.

Step 1: Open Settings

From the AutoScribe home screen, click Settings in the left navigation menu.

This opens your account settings, where you can manage your security preferences.

Step 2: Open MFA Settings

Near the top of the Settings page, click MFA.

This launches the Multi-Factor Authentication setup wizard.

Step 3: Start the Setup Wizard

The setup wizard explains how Multi-Factor Authentication works.

Click Next to begin setup.

Step 4: Choose a Verification Method

Select how you would like to verify your identity whenever you log in.

You can choose between:

  • Authenticator App: Generates secure six-digit verification codes using an authentication app on your mobile device.

  • Email: Sends a one-time verification code to your registered email address.

Select your preferred method, then click Next.

Option 1: Authenticator App

Step 5: Install an Authenticator App

If you selected Authenticator App, you'll need an authentication app installed on your mobile device.

AutoScribe works with any standard authenticator application, including:

  • Google Authenticator

  • Microsoft Authenticator

  • Duo Mobile

All three applications are free to download from the Apple App Store and Google Play Store.

Step 6: Scan the QR Code

Return to AutoScribe and click Next.

A QR code will appear on screen.

Open your authenticator app and select the option to add a new account or scan a QR code. Point your phone's camera at the QR code displayed by AutoScribe.

Once the QR code has been scanned successfully, AutoScribe will be added to your authenticator app and a six-digit verification code will begin generating automatically.

Step 7: Enter the Verification Code

Open your authenticator app and locate the AutoScribe account you just added.

A six-digit verification code will be displayed along with a countdown timer. Enter the current code into the Token field in AutoScribe before it expires.

If the timer reaches zero before you've finished entering the code, simply wait for the next code to appear and enter the updated value.

Click Next to continue.

Option 2: Email Verification

Step 5: Receive Your Verification Code

If you selected Email, AutoScribe sends a one-time verification code to the email address associated with your account.

Open the email and locate the verification code.

Step 6: Enter the Verification Code

Return to AutoScribe and enter the verification code into the Token field.

Click Next to verify your identity and continue setup.

Step 8: Generate Backup Tokens

After your verification method has been confirmed, AutoScribe will prompt you to generate backup tokens.

Backup tokens can be used to access your account if you temporarily lose access to your authenticator app or email.

Click Generate Tokens.

Step 9: Save Your Backup Tokens

AutoScribe generates a unique set of single-use backup tokens.

Store these somewhere secure before continuing. These tokens can only be viewed once. If you generate a new set in the future, any previously generated backup tokens immediately become invalid.

After saving your backup tokens, click Proceed to AutoScribe.

Result

Multi-Factor Authentication is now enabled for your AutoScribe account.

The next time you sign in, after entering your password you'll be prompted to verify your identity using your selected authentication method before you can access AutoScribe.

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